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Who we are
Pamela Lindgren Design AB is a Swedish company, registered in Gothenburg, Sweden.

CONTACT
Since most of our customers are not even in the same time zone we find it more efficient to answer your inquries via email rather than phone. info@pamelalindgren.com

GENERAL
You must be of legal age to place an order. If not, you need a signed confirmation from a parent or a legal guardian to be able to place an order. Please notice that we can not guarantee that the pictures shown on our site reflect the whole accurate look of the actual product. We will not give any personal information to a third part.

TAX - TAXFREE (NON EUROPEAN UNINON CUSTOMERS)
All prices in Pamela Lindgren Design web shop include Swedish tax called VAT (25%). Foreign customers outside EU will however not be charged any VAT because they shop tax-free in Sweden and so even at Pamela Lindgren Design web shop. The VAT amount will be excluded from your final sum in checkout when you choose your country in the shopping cart.

SHIPPING AND DELIVERY
Pamela Lindgren Design provide SHIPPING WORLDWIDE. It will cost 30 SEK for customers in Sweden, 50 SEK for customers in EU and 200 SEK (140 SEK without the tax) for customers in the rest of the world.

We will treat orders within 2 -5 working days and the time of delivery after treatment is 2 -5 working days for Swedish customers and 4 -14 working days for other countries. Please note that any import fees that you could be charged with when the package reaches your destination country are not included in the shipping.

PAYMENT
We accept most credit card such as VISA, Eurocard, American Express and Master Card. Credit card payment is made in collaboration with DIBS, Scandinavias largest company for online payment solutions. All transactions are encypted and 100% secured.

RETURNS AND CANCELLED ORDERS

If you wish to return an item you can return it to us within 14 days since you received the item. To be able to return an item, the product must be in mint condition and unused. Sale items, special offers, books/magazines, accessories and underwear can not be returned. Before you send your item back, please contact us at info@pamelalindgren.com and we will give you further information. The customer pays the shipping cost for returning or exchanging an item.

A service fee of 150 SEK will be charged in connection with the returns for cutomers in Sweden and 250 SEK for customers outside Sweden. Any bank transaction costs due to returns or cancelled orders will also be paid by the customer.

MISCELLANEOUS

Until full payment is received all products remains the property of Pamela Lindgren Design. We reserve us the right to cancel an order if we suspect fraud. Legal actions will be taken to all attempts of fraud. Do not send any pre-payments or such by mail. Pamela Lindgren Design is not responsible for any checks or cash that are sent by mail.

Privacy Policy
We are committed to protecting your privacy in accordance with applicable data protection laws. The law in relation to data protection of your privacy is the GDPR (General Data Protection Regulation) comes into force in Sweden and across Europe.

Why
Pamela Lindgren Design register your personal information as a customer for the purpose of managing orders, purchases, reclamations, communications regarding the purchase as well as sending information letters. According to law personal data is required to make a purchase.

We store all personal data until the purchase has been completed, including delivery and payment, to be able to handle possible reclamations.

We collect personal data from the data you yourself as our customer provide us with, the data we collect based on your purchases and data from third parties, such as addresses and credit rating. We register the personal information relevant to a purchase from Pamela Lindgren Design AB. We may come to share personal data with other companies who processes information on our behalf and based on our instructions. This applies to transport companies, payment processing companies and IT companies maintaining our services. These companies only use the personal data for the same purpose as they were registered for.

Additional information
As an individual you have the right to know which data we store about you, as well as the right to correct and delete the data. If you have any questions regarding how we manage your personal data or want more information, please contact us at info@pamelalindgren.com

AND LAST
Questions? Do not hesitate to contact us at info@pamelalindgren.com